-
Q How to deal with the faulty products?
A Firstly, The defective rate is very low.
Secondly, Spare parts will be offered for replacements(Machines only).
At last, our staff will help you to deal with after-sale problems.
-
Q What about the lead time for mass production?
A It depends on the quantity and the season of the order. The lead time of MOQ quantity is 15-20days.
For stock items 3-10days.
-
Q What kinds of payment terms do you have?
A Paypal, Western Union, T/T, Alipay.
-
Q Do you have any MOQ limit for order?
A No MOQ for stock item. Low MOQ for OEM order.
-
Q How many days for sample shipping?
A About 3-5days via DHL, FedEx, TNT.
-
Q Can I have a sample order for this item?
A Yes, for sure.
-
Q Is that customized order or packing acceptable?
A Absolutely yes.
-
Q Are you factory?
A Yes, Over 5000 ㎡, 9 automatic production lines.
